Tawk.to
freemiumAI Customer Service4.4
(1234 reviews)Last Updated: May 24, 2026
About
What Is Tawk.to?
Tawk.to is a free live chat platform with AI-powered features for customer engagement and support. It provides real-time visitor monitoring, automated triggers, and chatbot capabilities to help businesses communicate with website visitors effectively.Key Capabilities
- Free live chat with AI chatbot capabilities - Real-time visitor monitoring and insights - Automated triggers and chat routing - Knowledge base integrationWho Should Use Tawk.to?
Tawk.to is ideal for small businesses and websites that need a free, reliable live chat solution with AI chatbot features to engage visitors and provide basic automated support.Rating Breakdown
4.4
1234 reviews
Ease of Use
4.5
Features
4.2
Value
4.0
Performance
4.3
Support
4.1
Screenshots
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Pricing
Virtual Assistant
$99/mo
$1068/mo annualSave 10%
- AI responds on your behalf
- 24/7 coverage
- Custom training
- Priority support
Pros & Cons
- ["Completely free core platform","Unlimited agents and conversations","Easy to set up and customize","Good AI chatbot capabilities"]
- ["Limited advanced reporting features","No built-in phone support","Customization options could be richer"]
FAQ
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Tawk.to
4.4
freemium